privacy policy

Last updated: January 29, 2019

INTRODUCTION

COACHING BY JENNIFER (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://coachingbyjennifer.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

PERSONAL DATA

Personally identifiable information, such as your name, shipping address, email address, and telephone number, passwords and security data, and payment information, that you voluntarily give to us when you express interest in obtaining information about us or our products and services, when you choose to participate in various activities related to the Site, or otherwise contacting us. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect can include the following:

  • Name and Contact Data: We collect your first and last name, email address, postal address, shipping address and other similar contact data to process orders if you choose to purchase from our site or to respond to any inquiries made on our site.
  • Payment Data: We collect data necessary to process your payment if you choose to purchase a product on our Site, such as your payment instrument number (such as credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processors, Stripe or PayPal, and you should review its privacy policies and contact the payment processor directly to respond to your questions.
  • Products You’ve Viewed: We’ll use this to, for example, show you products you’ve recently viewed.

NON-PERSONAL DATA

Information our servers automatically collect when you access the Site, such as your:

  • Location and IP addresses (Example use: to estimate taxes and shipping)
  • Browser type and plug-in details
  • Device type (e.g. Desktop, laptop, tablet, phone, etc.)
  • Operating system
  • Local time zone

INFORMATION FROM THIRD-PARTY SOURCES

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).

USE OF YOUR INFORMATION

We will only process your Personal Data including sharing it with third parties, where (1) you have provided your consent which can be withdrawn at any time (“Consent”), (2) the processing is necessary for the performance of a contract to which you are a party (“Contractual”), (3) we are required by law (“Legal Reasons”), (4) processing is necessary for the purposes of our legitimate business interests, except where such interests are overridden by your rights and interests (“Business Purposes”).

We may use Personal Data for the following purposes:

  • To send you marketing and promotional communications for Business Purposes and/or with your Consent. We may use the personal information you send us to for our marketing purposes, such as new products and newsletters if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
  • Manage your payments made on the Site for Contractual reasons. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
    • Send you information about your account and order
    • Respond to your requests, including refunds and complaints
    • Process payments and prevent fraud
    • Set up your account for our store
    • Comply with any legal obligations we have, such as calculating taxes
    • Improve our store offerings
  • To respond to legal requests and prevent harm for Legal reasons. If we receive a subpoena or other legal request, we will inspect our data we hold to determine how to respond.
  • To protect our Site for Business purposes. We may use information as part of our efforts to keep our Site safe and secure.
  • For other Business purposes. We may use your information for other Business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site’s marketing and your experience.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights – If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
  • Third-Party Service Providers – We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may allow selected third parties to use tracking technology on the Site, which will enable them to collect data about how to interact with the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
  • With your consent – We may disclose your personal information for any other purpose with your consent.

TRACKING TECHNOLOGIES

COOKIES AND WEB BEACONS

We may use cookies and other tracking technologies (like web beacons and pixels) on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. One way we will use cookies is to keep track of cart contents while you’re browsing our site. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

WEBSITE ANALYTICS

We may also partner with selected third-party vendors such as Google Analytics and others, to allow tracking technologies and remarketing services on the through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. All online transactions are done on a secure server. This means that information entered on the transaction page is encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, the website address in the address bar at the top of the browser screen starts with an “https” instead of an “http”. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR MINORS

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

OPTIONS REGARDING YOUR INFORMATION

LENGTH OF TIME FOR STORING DATA

We will store your Personal Data, in a form which permits us to identify you, for no longer than is necessary for the purpose for which the Personal Data is processed. We may retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your Personal Data quickly upon request.

EMAILS AND COMMUNICATIONS

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Unsubscribing through the link provided in every form of email communication we send
  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site [or our mobile application]. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.

UPDATES TO THIS POLICY

We may update this privacy policy. The updated version will be indicated by a “Last updated” data at the top of the page. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us.

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